FAQ & Site Info

Orders are typically shipped within 1-3 business days (M-F) of receiving the order.

In general terms, vitreous enamel, porcelain enamel, copper enamel and jewelry enamel all refer to the same thing. Enamel is a glassy compound applied to and bonded by heat (fusion) to a metal surface; to a copper surface at 1450 degrees F., and to a glass surface at 1100 degrees F. to 1500 degrees F. The most common glass is a fusion of silica, soda, lime, and a small amount of borax. Though normally transparent, various amounts of opacity can be produced by adding or growing crystals within the glass structure. A wide range of colors are produced by incorporating certain elements, mostly transition metals. The physical properties of glass can be controlled to permit bonding to most metals, for example, gold, platinum, silver, copper, steel, cast iron and titanium. The word ‘Enamel’ refers to the glass material as well as to the finished product.

Products are shipped in unmarked padded envelopes, with a label stating the name and address. Customs labels are filled with generic descriptions such as ‘Metal Badges’ or ‘Pin’ or ‘Gift’.

Yes, wholesale orders can be arranged, with a discount corresponding to the number of pieces ordered. Please message to email [email protected] for details.

Yes. Please message me with a photograph of the damaged items, and I will make arrangements to have replacements sent to you.

Soft enamel is the most popular choice for creating enamel pins and a favorite for beginners. It generally has more color options with richer and more vibrant colors available. Using soft enamel also allows you to get more texture detail into your design, including borders and edges that you can actually feel. However, soft enamel pins are also much less durable than hard enamel pins and they can be scratched easily. Hard enamel is much more durable and rugged than soft enamel, but can be more expensive and generally has more restrictions when it comes to coloring. Hard enamel pins can appear subdued and less vivid than soft enamel pins. Additionally, hard enamel pins use a clear coat of resin on top which creates a textureless, smooth surface. Hard enamel is a good choice if your pins will need to withstand the elements and if long-term durability is important to you. As for the pins service, it is up to you. Take care of him and they have served you for many years.

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